Property Letting Guide

Our expert lettings team have a vast knowledge of their local markets and understand the trends that influence real-time rental values and are ideally placed to carry out an appraisal of your property.

1. Register with Stirling Ackroyd for a free property valuation

We’ll be happy to advise on any minor changes you could make in order to maximise the value of your property and attract a wider pool of tenants. If you need to let the property quickly, our property consultants will advise on a realistic initial marketing price based on your timescales.

2. Marketing your property to the widest pool of applicants

Our property marketing service ensures we’ll find the best match for your property. We get to know all potential tenants to understand whether they’d be a good fit for your investment. With a branch network across Surrey and London, our approach accesses the widest pool of potential tenants, targeting an extensive database using the most effective tools.

We advertise on the most popular property portals, including Rightmove, Zoopla, Boomin and OnTheMarket, as well as our own website. We also promote across our active social media platforms to ensure we capture wider interest. Our approach also means your property will be promoted to the highest standards, using professional photography, floorplans and detailed descriptions.

In addition, we’ll look at our growing database of live tenants searching for their next rental property. 

3. Preparing your property to let

Once we’ve found the ideal tenant, we’ll begin drawing up a tenancy and preparing your property. Our move-in team will conduct professional referencing checks which includes a detailed report of a potential tenant’s affordability and credit history. We’ll also supply a tailored Assured Shorthold Tenancy (AST) agreement so both parties are fully aware of their obligations.

It’s our duty to ensure that our landlord clients comply with the law at all times, even before a tenancy begins. Our Inclusive Managed service covers all the bases, including tenancy deposit protection (TDP). This critical piece of legislation requires deposits to be protected in one of three government-authorised schemes. We’ll also cover all other legal requirements before a tenancy begins, including checking that a tenant has the right to rent in England.

Our service also offers an alternative to TDP. Reposit reduces the upfront cost of renting for tenants, making your property even more attractive. This solution lets your tenants purchase a guarantee, which still provides you with the same protection as a traditional security deposit.

4. Protecting your interests

Once the background checks and paperwork are all complete, our team will start the check-in procedure. We’ll start by compiling a thorough inventory to protect your property and avoid any disputes about the return of a deposit once the tenancy has ended.

Even after all the proper reference and credit checks, sometimes a tenant’s situation can change at short notice. Our Rent and Legal Protection insurance policy is available. We’ll add your interest to our policy and should the need arise we can claim on your behalf. This benefit means we’ve got your best interests covered from the start, with none of the hassle.

Our lettings expert are also members of ARLA Propertymark, which means they’re trained to the highest standards and are committed to upholding the best level of service.

5. Beginning a tenancy and staying compliant
Our inventory specialists will check your property is complying with the law. With our Inclusive Managed service, all of your compliance requirements are handled by our team of experts. 

You must also supply a valid Energy Performance Certificate (EPC) and complete the necessary gas safety checks as well as provide EICR documentation. If you let a House of Multiple Occupation (HMO), make sure you obtain the correct license from your local council. Your tenants will receive a welcome pack, which will include the government’s How to Rent guide – which is another legal requirement.

Once your tenancy has begun, you must remain compliant at all times. Legislation is continually changing, but our team always stay up-to-date so you don’t need to worry. Our Inclusive Managed service means we’ll look after your property as if it were our own.

6. Professionally managing your tenancy

Once your tenants have moved in, our Property Management Team will manage your investment and communicate closely with your tenants. It’s essential to regularly visit the property and walk through an inspection report to check that there hasn’t been a breach of any conditions.

However, as with any property, things can go wrong now and again. Our out of hours emergency service means we look after your property 24 hours a day, seven days a week. For the day-to-day repairs, tenants can access our online tenancy management portal Fixflo, which allows them to report any work required quickly and available in over 40 different languages. 
7. Ending or renewing your tenancy
Our renewals and re-lets team will work to negotiate a new agreement on a fixed-term or rolling basis at least three months before your tenancy ends. If you choose to renew a tenancy, we’ll manage all legal documentation, including compliance checks, before negotiating a new agreement and re-issuing a contract to your tenants.

Should you opt to re-let the property or your tenants choose to move on, we’ll begin searching for new tenants straight away. In this situation, it’s crucial to carry out a detailed check-out procedure where the original inventory is reviewed and the property inspected for any damage. After this is complete, our team will arrange the appropriate return of the deposit money.
8. Find your next buy-to-let opportunity
If you’re looking to expand your property portfolio, our team can share the latest buy-to-let opportunities in your area. We work closely with our sales team to understand which properties might make a good investment.

Find out more about our mortgage services.

Make sure you understand any risks associated with your latest purchase by employing the services of Stirling Ackroyd Chartered Surveyors with over 100 years of surveying experience.

Book a lettings valuation

Book your free no-obligation lettings valuation today.