Permitted PaymentsPermitted Payments
Before the tenancy starts
Holding Deposit: when applicable, we may charge a refundable holding deposit (to reserve a property) capped at no more than one week's rent of a property
Cash Deposit a refundable tenancy cash deposit capped at the equivalent of 'five weeks' rent for a property
During the tenancy
The agreed rent for a property.
Payments to change the tenancy, when requested by the tenant, for alterations to the tenancy agreement or tenant swaps, capped at £50.00
Payments associated with early termination of the tenancy, when requested by the tenant.
Payments in respect of utilities, communication services, TV licence and council tax.
A default fee for late payment of rent, charged at 3% of the rent amount due (when payments are over 14 days late).
Payment of for the reasonably incurred costs for the loss of keys/security devices.
Tenant Protection
TRSL Limited trading as Stirling Ackroyd are members of The Property Ombudsman Scheme, membership number: T02630 and follow their Code of Practice for Residential Lettings and Management.
TRSL Limited trading as Stirling Ackroyd is part of the Propertymark Client Protection scheme.
Main Scheme, Scheme Ref: C0001895. 
