Portfolio Client Management
Having served our clients for over 30 years, during this time, we have adapted our service to always stay one step ahead.
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Portfolio Client Management
We understand the challenges you’re faced with every day and work hard on your behalf to remove any obstacles. From the ongoing maintenance of your property and keeping your tenants happy, to staying up-to-date with the complex web of legislation, we’re here to take the strain out of letting and managing property – leaving you to enjoy the rewards.
Looking after you and your investment
Stirling Ackroyd’s Portfolio Client Management Service offers a dedicated Portfolio Client Manager as the primary point of contact for investors who own multiple rental properties across the country.
These Portfolio Client Managers serve as intermediaries connecting portfolio clients with Stirling Ackroyd’s operational network. This eliminates the need for multiple contacts, ensuring a seamless and consistent experience in renting and managing properties through Stirling Ackroyd and its partners.
Working with both individual and corporate landlords, this department efficiently oversees portfolios of various sizes, aiming to evaluate and enhance the returns on each investment.
What we offer
- Dedicated Portfolio Manager, single point of management contact
- Dedicated Client accounts handler for the department
- Dedicated Renewals consultant averaging 9% rent increases
- Executive Lettings Director handling lettings aspects
- Portfolio survey
- Tailored lettings process
- consolidated monthly statements
- Compliance management
- Consultation on property refurbishments
- Management of Service Charge/Ground rent, BM affairs
- Experienced handling of reactive and proactive maintenance
- Legislative advice
- Deposit negotiations and mediation
- Tailored delegated authority for tenancy administrations
Our Portfolio Client Management service offers a bespoke service that is tailored specifically to our client’s needs, providing exceptional service to Portfolio owners looking to maximise their investment return while minimising their stress levels.
Stirling Ackroyd understand that managing a portfolio can be a time consuming and complicated task which is why we offer a comprehensive suite of services designed to handle every aspect of property management.
Our team of experienced Portfolio Client Managers are experts in all aspects of Property management, including Tenant screening, tenancy agreement, rent collection, maintenance handling and more. We recognize that larger portfolios will not fall easily into a generic service and so we work closely with our clients to understand their needs and develop a customized plan that meets their requirement.
At Stirling Ackroyd, we take pride in our commitment to providing exceptional customer service to our clients. Our dedicated team is always available to answer questions and provide guidance, ensuring that our clients feel confident in their investment decisions. We have the proven processes in place to back up those claims. With a 4.9* rating on Google, you don’t just have to take our word for it.
We are invested in your investments!
MEET THE TEAM
Stirling Ackroyd’s Portfolio Client Management Service offers a dedicated Portfolio Client Manager as the primary point of contact for investors who own multiple rental properties across the country.
INCLUSIVE MANAGEMENT
Our complete lettings service provides you with total peace of mind. Whether you’re a first-time landlord or an investor looking to expand an existing portfolio, our Inclusive Management service covers all of your obligations as a landlord – both legal and best practice.